FAQ
Shipping
How long does shipping take?
Germany: 3–7 business days
EU: 5–10 business days
International: 7–14 business days
How long does production take?
Each item is made on demand.
Processing time: 1–3 business days.
Orders
Can I change my order after placing it?
Only before production starts.
Contact us immediately at hello@nomadnine.store.
Do you offer order tracking?
Yes. A tracking link will be emailed once your order ships.
Returns
Do you accept returns?
Yes.
You may return your order within 14 days of delivery in accordance with EU consumer protection law.
Because each item is produced on demand, we encourage customers to review the Size Guide carefully before placing an order.
Return conditions
Items must be:
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unworn
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unwashed
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undamaged
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returned in original condition
We reserve the right to refuse returns that show signs of wear or use.
Return shipping costs
Return shipping costs are the responsibility of the customer.
Original shipping fees (if applicable) are non-refundable.
Damaged, faulty or incorrect items
If your item arrives damaged, defective or incorrect, please contact us within 14 days of delivery at:
Include:
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your order number
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a short description of the issue
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photos or videos of the product
We will replace the item or provide a refund at no additional cost.
Exchanges
We currently do not offer direct size exchanges.
If you ordered the wrong size, you may return the item within 14 days and place a new order separately.
Please check our Size Guide carefully before ordering.
Products
What printing methods do you use?
We use premium DTF (Direct-to-Film) printing.
It offer long-lasting quality, sharp detail, and a soft feel.
How are your products made?
Every piece is produced on demand, exclusively for you — reducing waste and ensuring fresh, high-quality prints.
Sizing
How does your oversized fit run?
Our tees feature a relaxed oversized fit.
If unsure, check our Size Guide for exact measurements.
Do you offer size exchanges?
No — because each item is made on demand.
Damaged or incorrect items
What if my item arrives damaged or incorrect?
We will replace it free of charge.
Please report within 14 days.
Contact
For any questions, contact us at:
📩 hello@nomadnine.store